We promise to deliver fresh, delicious groceries every time. If anything in your delivery doesn’t live up to our quality standards, we’ll make it right ASAP.
For questions about your account or if you need to cancel an order, please log in to your Account Homepage and look for the icon on the bottom right to start a chat for secure, personalized, 24/7 assistance. Our friendly chatbot Sage is ready to help. If Sage can’t solve it, our incredible Customer Care team will step in.
Something didn’t arrive as planned? No worries. Simply log in to your Orders Page and click “Report Issue” — we’ve got it from there. You can also click ‘View Details’ to find tracking information for your current order.
Our Contact Us form is a great way to connect with our Customer Care team with issues that aren’t time-sensitive, or if you don’t currently have an account with us.
For questions about our service and how it works, please chat with our helpful chatbot Sage by clicking the chat icon to the lower right of this page.
If you have other questions, or are trying to reach Misfits Market outside of the Customer Care team, please fill out our Contact Us form and we’ll be glad to help.
